Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping (if available): 1–3 business days

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.

Tracking Your Order

After your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to update.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping fees resulting from incorrect or incomplete addresses.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly. We're happy to assist you in filing a claim whenever possible.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item(s) and packaging. We will review your request and work toward a resolution as quickly as possible.

Beauty Product Care

To maintain product quality, please bring your package indoors as soon as possible after delivery. Exposure to excessive heat or freezing temperatures may affect certain beauty products.

Questions

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help!