Return & Refund Policy

Effective Date: 08/03/26

Thank you for shopping with Shop Nourish Glow. We want you to be satisfied with your purchase. Please review our Return & Refund Policy below.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return, items must:

• Be unused and unopened.
• Be in their original packaging.
• Be in the same condition as received.
• Include proof of purchase or your order number.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Opened or used beauty and skincare products.
• Products with broken safety seals.
• Gift cards (if applicable).
• Clearance or final sale items (if applicable).
• Personalized or custom items (if applicable).

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the product and packaging so we can resolve the issue as quickly as possible.

Refunds

Once your return is received and inspected, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or sent in error.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Exchanges

We only replace items that are defective, damaged, or incorrect. If you need an exchange, please contact us for assistance.

How to Start a Return

To request a return or report an issue with your order, please contact us at:

Email: shopnourishglow.com

Please include:

• Your order number.
• The reason for your return.
• Photos (if the item is damaged, defective, or incorrect).

We'll provide further instructions once your request has been reviewed.